Privacy Policy

The purpose of this privacy policy is to inform users of the Son Pet website about how their personal data is collected, used, and protected.

1. Data controller

The person responsible for processing personal data is:

SON PET
Headquarters: 2 rue des frênes, 19240 SAINT-VIANCE
Contact: serviceclient@son-pet.com

2. Data collected

When you use the Son Pet website, we may collect the following data:

* Identification information: last name, first name, email address, phone number.

* Connection data: IP address, browser type, connection time, pages visited.

* Any other data voluntarily submitted via the website forms (e.g., contact form, newsletter subscription).

3. Purposes of collection

The data collected is used for:

* To enable navigation and improvement of the site.

* Respond to user requests via the contact form.

* Send information, news, or commercial offers (newsletter), with prior consent.

* Compile statistics on site traffic and usage.

4. Legal basis for processing

The processing of personal data is based on:

* User consent.

* Compliance with a legal obligation.

* The company's legitimate interest in improving its services.

5. Shelf life

Personal data is retained only for as long as necessary to fulfill the purposes described above, unless a longer retention period is required by law (e.g., for tax or accounting purposes).

6. Data sharing

The data collected is not sold. It may be transmitted to technical service providers or commercial partners when necessary for the proper performance of the service (e.g., hosting, secure payment, sending newsletters).

7. User rights

In accordance with the GDPR and the French Data Protection Act, each user has the following rights:

* Right of access: to obtain data concerning him/her.

* Right to rectification: correct inaccurate or incomplete data.

* Right to erasure: request the deletion of your data.

* Right to object: refuse the use of your data for certain purposes.

* Right to portability: to receive your data in a structured and readable format.
To exercise these rights, users can contact: serviceclient@son-pet.com

8. Cookies

The Son Pet website uses cookies to improve the user experience and measure audience numbers.
Users can accept or refuse cookies via their browser settings.

9. Data security

Son Pet implements appropriate technical and organizational measures to protect personal data against alteration, loss, misuse, unauthorized access, or disclosure.

10. Policy Changes

This privacy policy may be updated at any time. Any changes will be posted on this page with the date of the update.
Last updated: November 3, 2025.